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Brimrose's SNAP32! software package consists of the programs that enable scanning/pre-processing the spectral data from the Brimrose Luminar spectral analyzer and then processing, translating, modifying and saving the data into Brimrose proprietary BFF4 format file(s).
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Customer Testimonials
"Really solving the problem of an industry such as pharmaceutical or any others is not just buying blackboxes or NIR analyzers, that is very minor part. The biggest solution or bigger problem is how we make that work on a daily basis in a plant. That is what I found it to be particularlly useful with Brimrose."
- Dr. Ali Afnan
Technology Specialist
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Brimrose Distributors
Brimrose sells its products through authorized distributors. If you are researching or considering Brimrose products, please contact our representatives near you. Brimrose products are available in North America, South America, Europe, Oceania Region, Middle East, India, Africa, South East Asia and Asia Pacific through a select network of distributors.

To locate the distributors in your area, please check Brimrose Representatives page.
Sales Contact
For sales within the United States, please contact Brimrose directly.
Brimrose Corporation of America
19 Loveton Circle
Hunt Valley Loveton Center
Sparks, Maryland 21152-9201 USA
Tel:   +1 (410) 472-7070
Fax: +1 (410) 472-7960
E-mail: office@brimrose.com

For International sales, you can either contact Brimrose sales department directly, or click representatives for the detailed contact information of our distributors.
Sales Support Details
Sales Support Tactics - click on thumbnails to view example
Brimrose develops different sales support tactics based on the customer's needs. These selling tactics are implemented to achieve our goal. The following are some tactics that Brimrose offers:
Customer Training and Training Certificates
We provide training sessions both at Brimrose and on customer's site based on customer's request. We provide a certificate to each customer after successfully complets the training sessions. We also have discussion meetings with customers during the training period and end of the training sessions.
Catalog
We publish Brimrose catalogs on the web. We organize a collection of Brimrose products into categories to make it easier for customers to navigate to the products that they want to buy.
Case Study
Case study as a research method and analytic strategy illustrates our point and demonstrates the benefits of our products in a real life situation that people can relate to. Here is an example of using for rapid identification of organic contaminants in pretreated waste water to find out our spectrometer benefits.
Customer Testimonials
We value customer's feedback. We gather a group of customer testimonials including videos about Brimrose products and quality of customer service to put on the web and use quotes from them in our marketing materials to help our customers espetically new customers to make their buying decisions as well as review products they purchase from Brimrose.
Multi-media production facilities - Brochure example
The following are some multi-media production facilities that Brimrose offers to the customers:
  • Brochures: We provide product brochures base on customer requests. Here is the brochure for AOTF Hyperspectral Imagers.
  • Presentations: Our sales representatives often make productive presentations about Brimrose products and answer our customer's questions and objections to customers.
  • Marketing CDs/DVDs: We also offers appropriate advertising techniques such as marketing CDs and DVDs to create cost effective marketing solutions for our customers.
ACT Software
The ACT Software is a Customer Releationship Management (CRM) software. Our customer-interface departments as well as other customer-related departments utilize the efficient ACT software to interact with customers and solve their problems.
Trade Shows
Trade shows are a great way to expose company's business to the consumers. Brimrose has had success introducing company's products to customers at trade shows such as CLEO and SPIE Photonics West.

Warranty Repairs
Brimrose warrants that its products shall be free from defects in material and workmanship for a period of one year from the date of shipment. Within the warranty period Brimrose will repair or replace such products which are returned to it with its prior written authorization and which are determined by Brimrose to be defective.

This Warranty does not apply to any product which has been: subjected to misuse, negligence, accident or misapplication; modified by unauthorized persons; improperly installed; or used in environments or circumstances which exceed the products guidelines as determined by Brimrose. Brimrose’s responsibility is limited only to the replacement of products as described above.

Furthermore, if the warranty seals are tampered with this voids the warranty. In this case, repair of the product will only be undertaken at the discretion of Brimrose. All authorized returned materials must be shipped back in the original container with the original shipping documents and inspection sheet.